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REOC Emergency Telecommunications Course
Welcome To The 9-1-1 Academy
TEACHER RESOURCES (7:48)
Students Must Type 35 wpm 80% accuracy!
Students Watch First (2 Min) (1:59)
Video Tell Me Who You Are? (6 Min) (6:30)
Phonectic Alphabet
Unit 1 - Wild Calling 9-1-1 - About This Career
What Will You Learn in This Unit?
Read Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
9-1-1 Job Survey (10 page form)
The Nobility Of 9-1-1 (3 Min) (2:48)
Link to 9-1-1 Current Events (optional)
Video 4 Min In Dispatch (4:00)
Video 9-1-1 Awesome Career (6 Min) (6:33)
Video 9-1-1 Grad First Call (20 Min) (20:00)
Quiz Unit 1 10 Questions
Unit 2 - Emergency Call Taking
What Will You Learn In This Unit?
Read Unit 2 of the 9-1-1 Emergency Communications Manual 30 pgs
Video Visualizing As A Tool (8 Min) (8:26)
Video Using Voice As A Tool (20 Min) (19:14)
Understanding Call Types, Priorities and Pizza Read/Listen (10 Min)
Video Suicide Unskilled Call Taker (5 Min) (3:23)
Domestic Violence Call Review (17 Min) (17:04)
Videos Sinking Car Know What To Say (5 Min) (5:48)
Quiz Unit 2
Unit 3 - Technology Next Generation 9-1-1
What Will You Learn in This Unit?
Read Unit 3 of the 9-1-1 Emergency Communications Manual 9 pgs
Firefighting Latest Technology Read & Comment 15 Min
Police Latest Technology Read & Comment 15 Min
Emergency Medical Latest Technology Read & Comment 15 Min
CAD System - Fear Not (6 Min) (8:24)
Video Can GPS Save A Rape Victim? (18 Min) (18:26)
Video Abuse of Text To 911 (2 Min) (3:46)
Finding Callers With "WHAT THREE WORDS" (3 Min)
Saving Lives With Apps? Trained By AI? (10 Min) (3:13)
Quiz Unit 3
Unit 4 - Police Communications
What Will You Learn in This Unit?
Read Unit 4 of the 9-1-1 Emergency Communications 57 pgs
Skill Exercise Talk Like A Dispatcher (8 Min)
Skills Exercise Writing Descriptions - Suspects Vehicles (13 Min)
Video Police Mom Shoots Man (28 Min) (24:08)
Video Don't Take It Personal Dispute (3 Min) (5:27)
Video Active Workplace Shooter (20 Min) (21:50)
Video / Read Domestic Violence 25 Pages (10 Min) (9:44)
Police Call Taking Guide Cards (Group Study)
Scripted Police Calls (3) (60 Min) (66:20)
Quiz Unit 4
Unit 5 - Fire Communications
What Will You Learn in This Unit?
Read Unit 5 Fire 9-1-1 Emergency Communications Manual 32 pgs
Videos Fire Dispatcher (5 Min) (4:42)
Skill Exercise If You Had Only One Question (10 Min)
Video Scripted 3 Different Calls - People Trapped 28 Min (22:42)
Fire Call Taking Guide Cards (Group Study)
Fire Radio Laugh At Their Own 2 Min (1:00)
Scripted Calls Fire (2) (25 Min) (17:03)
Quiz Unit 5
Unit 6 - EMD Emergency Medical
What Will You Learn in This Unit?
Read Unit 6 EMD 9-1-1 Emergency Communications Manual 48 pgs
What Is T-CPR?
Video Scripted Call - Man Alone Choking On Chicken (6 Min) (3:12)
Video Scripted Call- Rude, Abusive or Just Scared? (3 Min) (2:39)
Video What Not To Do! (5 Min) (6:05)
Video Baby Saved Using Call Guides (10 Min) (1:42)
EMS Radio What Are They Saying Audio 5 Min (3:31)
Quiz Unit 6
Unit 7 - Emergency Radio
What Will You Learn in This Unit?
Read Unit 7 Emergency Radio 9-1-1 Emergency Communications Manual 24 pgs
Radio Scanners Listen 5 Minutes Each
Radio Basics With Calls (2 Min) (100:56)
Active Shooter Role Of The Dispatcher (30 Min)
Read Public Safety Radio - Dispatching Is Fun 49 pgs
Quiz Unit 7
Unit 8 - Liability and Accountability
Read Liability and 9-1-1 49 pgs
Quiz Unit 8
Unit 9 - Crisis
What Will You Learn in This Unit?
Read Unit 9 Crisis 9-1-1 Emergency Communications Manual 43 pgs
Read Crisis / Suicide Intervention eBook 40 Pgs
Quiz Unit 9
Unit 10 - Resilience Training
What Will You Learn in This Unit?
Read Unit 10 Wellness 9-1-1 Emergency Communications Manual 18 Pgs
9-1-1 Job Search
Do Your Research
Current Jobs In Your Area
Alternative Jobs to 911
Job Search What To Expect (5:08)
A Job Exam Preview - CritiCall
The Very Scary 9-1-1 Interview (11:12)
Your Project Job Search (awesome)
Fire Call Taking Guide Cards (Group Study)
Fire Call Taking Guide.pdf
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