This is a very large Communications Center - very exciting, well-paid, and a secure career. There are many different options for working at 9-1-1. A small agency may have one call-taker/dispatcher on duty. There may be a 9-1-1 agency that has two call-takers and one dispatcher. Or, you may be at fire dispatch or an EMS agency. What you see here is a combined agency for police, fire, and EMS.
At Honolulu 9-1-1, you could be a call-taker in a different room than the 'dispatchers.' When you are on the radio, you work with the police or in an entirely different position and location. Fire Dispatch is in a high rise far away, the same as EMD, where the dispatchers are also EMT and EMD. Those who do this work are very proud of their ability to serve the community and the responders. You will be, too!
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