Sister Shot

In this Way To Go 9-1-1 video, you will hear a former 9-1-1 college student on one of her first calls. Her trainer is sitting behind her. She did an excellent (not perfect) job because she trained on a simulator. However, as the last part of the video mentions, some things could have been done better. Write down your notes and questions while listening to the call and add to COMMENTS below.

In a study of Crisis Intervention in Unit 9, you will learn that this caller was in crisis and had many losses in his life, leading to his actions. Count up the losses he faced and the decisions he made because of that crisis. It's a hard video to watch; however, the fact that the call-taker is a trainee, and although her call was not perfect, there were many vital skills she used learned in her 9-1-1 course at school.

After listening to any actual calls in this course, add your observations, questions, and comments to the Comments section.