You will learn how fire communications operate, including fire behavior basics, apparatus and equipment, fire call processing, dispatch procedures, firefighter safety, hazardous materials, and the Incident Command System (ICS/NIMS).

You will hear several calls on people trapped in a fire and what to do and say to save a life. You will watch a video on HazMat. Most importantly the Fire Call Cards should be studied before your lab call taking. Fire dispatch is fast and furious and you as a dispatcher are truly the center of the wheel in the response.