Here is the latest information on how ai and technology is being implemented in public safety. In comments below choose one, go to the link, and tell us how you, in your work as a 9-1-1 Telecommunicator, may be involved in the use of this technology

Mobile & AR Assistance

• Cutting-edge research includes augmented-reality smart glasses that assist EMTs with real-time data fusion (vital signs, scene visuals, and decision support). arXiv

Wearable Cognitive Aids

• Experimental EMS cognitive assistants can process audio/video in real time to guide responders through protocols under pressure. arXiv

Integrated Alert Apps

• PulsePoint not only aids fire response but also connects citizen responders to EMS calls for immediate CPR and AED deployment. Wikipedia

EMS Communications & CAD Integration

• Cloud-based CAD and real-time data platforms improve interoperability between dispatch, EMS crews, and hospitals — a trend widely seen in 2025 tech roadmaps. Mark43