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Rockland BOCES 2026 NECC Course
Welcome To The 9-1-1 Academy
Students Watch First (2 Min) (1:59)
Unit 1 - Wild Calling 9-1-1 - About This Career
What Will You Learn in This Unit?
Read Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
Video 9-1-1 Awesome Career (6 Min) (6:33)
Unit 2 - Emergency Call Taking
What Will You Learn In This Unit?
Read Unit 2 of the 9-1-1 Emergency Communications Manual 21 pgs
Understanding Call Types, Priorities and Pizza Read/Listen (10 Min)
Video Suicide Unskilled Call Taker (5 Min) (3:23)
Videos Sinking Car Know What To Say (5 Min) (5:48)
Unit 3 - Technology Next Generation 9-1-1
What Will You Learn in This Unit?
Read Unit 3 of the 9-1-1 Emergency Communications Manual 7 pgs
Firefighting Latest Technology Read & Comment 15 Min
Police Latest Technology Read & Comment 15 Min
Emergency Medical Latest Technology Read & Comment 15 Min
Video Abuse of Text To 911 (2 Min) (3:46)
Finding Callers With "WHAT THREE WORDS" (3 Min)
Saving Lives With Apps? Trained By AI? (10 Min) (3:13)
Unit 4 - Police Communications
What Will You Learn in This Unit?
Read Unit 4 of the 9-1-1 Emergency Communications 62 pgs
Skill Exercise Talk Like A Dispatcher (8 Min)
Skills Exercise Writing Descriptions - Suspects Vehicles (13 Min)
Video / Read Domestic Violence 25 Pages (10 Min) (9:44)
Police Call Taking Guide Cards (Group Study)
Unit 5 - Fire Communications
What Will You Learn in This Unit?
Read Unit 5 Fire 9-1-1 Emergency Communications Manual 31 pgs
Videos Fire Dispatcher (5 Min) (4:42)
Video HazMat When Chemicals Can Kill 30 Min (38:05)
Fire Call Taking Guide Cards (Group Study)
Unit 6 - EMD Emergency Medical
What Will You Learn in This Unit?
Read Unit 6 EMD 9-1-1 Emergency Communications Manual 142 pgs
What Is T-CPR?
Video Scripted Call - Man Alone Choking On Chicken (6 Min) (3:12)
Video Scripted Call- Rude, Abusive or Just Scared? (3 Min) (2:39)
Video What Not To Do! (5 Min) (6:05)
Video Baby Saved Using Call Guides (10 Min) (1:42)
Skill Exercise Talk Like An EMD (6 Min)
EMD Call Taking Guide Cards (Group Study)
Unit 7 - Emergency Radio
What Will You Learn in This Unit?
Read Unit 7 Emergency Radio 9-1-1 Emergency Communications Manual 30 pgs
Radio Basics With Calls (2 Min) (100:56)
Active Shooter Role Of The Dispatcher (30 Min)
Read Public Safety Radio - Dispatching Is Fun 49 pgs
Skill Exercise Be On The Lookout! (5 Min)
Skill Exercise "I Have Been Shot" Do You Have A Radio Ear? (23 Min)
Unit 8 - Liability and Accountability
What Will You Learn in This Unit?
Read Unit 8 Liability and Accountability of the 9-1-1 Emergency Communications Manual 18 pgs
Read Liability and 9-1-1 49 pgs
Unit 9 - Crisis
What Will You Learn in This Unit?
Read Unit 9 Crisis 9-1-1 Emergency Communications Manual 48 pgs
Read Crisis / Suicide Intervention eBook 40 Pgs
Read Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
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