The calls in this video may be hard to hear. Know that the call takers that answer these call are trained, prepared and understand they can handle any call with skill and compassion. If you have any questions about this video please as n the Comments section below.

Lesson Summary

Experienced call takers have the skill and compassion to handle any call with ease. This video may be difficult to hear, however be assured that the people with the responsibility for taking these calls are highly trained and ready for any situation. Ask your questions in the Comments section below.