In this video, you can see how important it is to be able to MULTITASK in the Comm Center. These people started out like you—knowing nothing like they do now. This video was created so the dispatcher could share his experience - for 4 minutes. You will learn all of the 'tasks' that lead to this work, too, so don't let it sound overwhelming. You will see their CAD or Computer Aided Dispatch screen for call entry.

Use the Comments here to ask one question about what you saw and heard here.