Autoplay
Autocomplete
Previous Lesson
Complete and Continue
9-1-1 Emergency Dispatch Training - Welborn
Unit 4 - Police Communications
Read Unit 4 of the 9-1-1 Emergency Communications 62 pgs
Skill Exercise Talk Like A Dispatcher 8 Min
Skills Exercise Writing Descriptions - Suspects Vehicles 13 Min
Video Police Mom Shoots Man 28 Min (24:08)
Video Don't Take It Personal Dispute 3 Min (5:27)
Video Active Workplace Shooter 20 Min (21:50)
Video / Read Domestic Violence 10 Min 25 Pages (9:44)
Videos - What Not To do
Unit 5 - Fire Communications
Read Unit 5 Fire 9-1-1 Emergency Communications Manual 31 pgs
Videos Fire Dispatcher 5 Min (4:42)
Skill Exercise If You Had Only One Question 10 Min
Video HazMat When Chemicals Can Kill 30 Min (38:05)
Video Scripted 3 Different Calls - People Trapped 28 Min (22:42)
Unit 6 - EMD Emergency Medical
Read Unit 6 EMD 9-1-1 Emergency Communications Manual 142 pgs
Video Scripted Call - Man Alone Choking On Chicken 6 Min (3:12)
Video Scripted Call- Rude, Abusive or Just Scared? 3 Miin (2:39)
Video What Not To Do! 5 Min (6:05)
Video Baby Saved Using Call Guides 10 Min (1:42)
Skill Exercise Talk Like An EMD 6 Min
Unit 7 - Emergency Radio
Read Unit 7 Emergency Radio 9-1-1 Emergency Communications Manual 30 pgs
Video Active Shooter - Dispatcher Demeanor The Hero Here (20:10)
Read Public Safety Radio - Dispatching Is Fun 49 pgs
Skill Exercise Be On The Lookout! 5 Min
Skill Exercise "I Have Been Shot" Do You Have A Radio Ear? 30 Min
Unit 8 - Liability and Accountability
Read Unit 8 Liability and Accountability of the 9-1-1 Emergency Communications Manual 18 pgs
Read Liability and 9-1-1 49 pgs
Video News Lawsuits 9-1-1 20 Min (13:07)
Unit 9 - Crisis
Read Unit 9 Crisis 9-1-1 Emergency Communications Manual 48 pgs
Read Crisis / Suicide Intervention eBook 40 Pgs
Video Crisis Intervention Techniques 7 Min (7:17)
Videos Teens Who Murder 7 Min (7:32)
Video Talk To A Suicidal Caller 4 Min (12:47)
Unit 10 - Stress Management
Read Unit 10 Stress Management 9-1-1 Emergency Communications Manual 10 Pgs
Videos (2) Discussing Stress at 9-1-1 30 Min (26:53)
Survey Exhausted From Caring? 20 Min (14:27)
Exercise Got Negativity? 15 Min
9-1-1 Job Search
Current Jobs In Your Area
Alternative Jobs to 911
Job Search What To Expect (5:08)
A Job Exam Preview - CritiCall
The Very Scary 9-1-1 Interview (11:12)
Your Project Job Search (awesome)
9-1-1 Reality Skills Lab
EMD Pre-Arrival Guide Cards
How To Dispatch Your Calls
Map Reading Skills
Skill Exercise If You Had Only One Question 10 Min
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock