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Center High School 9-1-1 Dispatch
Unit 1 - Wild Calling 9-1-1 - About This Career
Read Unit 1 of the 9-1-1 Emergency Communications Manual 17 Pages
Video The Nobiity Of 9-1-1 (3) Min (2:48)
Link 9-1-1 Current Events
Video 4 Min In Dispatch (4:00)
Video 9-1-1 Awesome Career 6 Min (6:33)
Quiz Unit 1
Unit 2 - Emergency Call Taking
Read Unit 2 of the 9-1-1 Emergency Communications Manual 22 Pages
Skill Customer Service
Video Questions Questions 8 Min (8:26)
Skill Exercise Can You Describe Him? 13 Min
Video Way to Go Suicidal Molester 20 Min (20:24)
Quiz Unit 2
Unit 3 - Technology Next Generation 9-1-1
Read Unit 3 of the 9-1-1 Emergency Communications Manual 7 Pages
Read When Technology Costs Lives 4 Min
Video Abuse of Text To 911 3 Min (3:46)
Video Scripted Call - Abduction - Do you know you are calling 911? 18 Min (17:55)
Video - 911 Can See You? 2 Min
Video Saving Lives With Apps? 5 Min (5:28)
Quiz Unit 3
Unit 4 - Police Communications
Read Unit 4 of the 9-1-1 Emergency Communications Manual 62 Pages
Skill Exercise Talk Like A Dispatcher 8 Min
Video Scripted Call - OMG What Not To Do 4 Min (3:48)
Video Scripted Call Believe The Caller! 10 Min (10:10)
Quiz Unit 4
Unit 5 - Fire
Read Unit 5 Fire 9-1-1 Emergency Communications Manual 31 Pages
Videos Fire Dispatchers 4 Min (4:42)
Skill Exercise If You Had Only One Question 10 Min
Quiz Unit 5
Unit 6 - EMD
Read Unit 6 EMD 9-1-1 Emergency Communications Manual 142 Pages
Video Scripted Call - Man Alone Choking On Chicken 6 Min (6:10)
Video Scripted - Rude, Abusive or Just Scared? 3 Min (2:47)
Skill Exercise Talk Like An EMD 6 Min
Video Pre-Arrival Guidecards 10 Min (1:42)
Quiz Unit 6
Unit 7 - Emergency Radio
Read Unit 7 Emergency Radio 9-1-1 Emergency Communications Manual 30 Pages
Video Active Shooter - Listen PD & Listen EMS 20 Min (20:10)
Skill Exercise Be On The Lookout! 10 Min
Skill Exercise "I Have Been Shot" Do You Have A Radio Ear? 30 Min
Quiz Unit 7
Unit 8 - Liability and Accountability
Read Unit 8 Liability and Accountability of the 9-1-1 Emergency Communications Manual 18 Pages
Video Scripted Call - Unskilled Call Taker Suicide 4 Min (3:28)
Video They Didn't Think! 4 Min (4:00)
Quiz Unit 8
Unit 9 - Crisis
Read Unit 9 Crisis 9-1-1 Emergency Communications Manual 48 Pages
Read Crisis / Suicide Intervention eBook 40 Pages
Videos Teens Who Murder 7 Min (7:32)
Video Talk To A Suicidal Caller 12 Min (12:47)
Quiz Unit 9
Unit 10 - Stress Management
Read Unit 10 Stress Management 9-1-1 Emergency Communications Manual 10 Pages
Read Exhausted From Caring? 20 Pages
Exercises Got Negativity? 15 Min
Skill Exercise If You Had Only One Question 10 Min
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