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2026 South Western 9-1-1 Academy
Welcome To The 9-1-1 Academy
Students Watch First 2 Min (1:59)
Exercise Better Find Out Now! 15 Min
Video Tell Me Who You Are? 6 Min (6:30)
Section summary
Unit 1 - Wild Calling 9-1-1 - About This Career
Lesson Summary
Read Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
The Nobility Of 9-1-1 (3 Min) (2:48)
Multi-tasking In Dispatch (4 min video) (4:00)
In Class Scenarios & Discussion ( & Assignment)
Video 9-1-1 Awesome Career (6 Min video) (6:33)
Video 9-1-1 Grad First Call (20 Min Video) (20:00)
Quiz Unit 1 - 10 Questions
Unit 2 - Emergency Call Taking
Lesson Summary - Things to consider when reading
Read Unit 2 of the 9-1-1 Emergency Communications Manual (32 pgs)
Video Visualizing As A Tool 8 Min (8:26)
Video Using Voice As A Tool 20 Min (19:14)
Understanding Call Types, Priorities and Pizza Read/Listen 10 Min
Address Unknown - A child's call for help (5 min)
Video Suicide Unskilled Call Taker 5 Min (3:23)
Domestic Violence Call Review 17 Min (17:04)
Videos Sinking Car Know What To Say 5 Min (5:48)
Section summary: Review, Discussion & Questions
Quiz Unit 2
Unit 3 - Technology Next Generation 9-1-1
Read Unit 3 of the 9-1-1 Emergency Communications Manual 11 pgs
CAD System - Fear Not 6 Min (8:24)
Video Can GPS Save A Rape Victim? 18 Min (18:26)
Video Abuse of Text To 911 2 Min (3:46)
Finding Callers With "WHAT THREE WORDS" 3 Min
Saving Lives With Apps? 10 Min (3:13)
Address Unknown - A child's call for help (5 min)
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