Your Instructor
Course Curriculum
Welcome To The 9-1-1 Academy
Available in
days
days
after you enroll
Unit 1 - Wild Calling 9-1-1 - About This Career
Available in
days
days
after you enroll
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StartLesson Summary
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StartRead Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
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PreviewThe Nobility Of 9-1-1 (3 Min) (2:48)
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StartMulti-tasking In Dispatch (4 min video) (4:00)
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StartIn Class Scenarios & Discussion ( & Assignment)
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StartVideo 9-1-1 Awesome Career (6 Min video) (6:33)
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StartVideo 9-1-1 Grad First Call (20 Min Video) (20:00)
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StartQuiz Unit 1 - 10 Questions
Unit 2 - Emergency Call Taking
Available in
days
days
after you enroll
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StartLesson Summary - Things to consider when reading
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StartRead Unit 2 of the 9-1-1 Emergency Communications Manual (32 pgs)
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PreviewVideo Visualizing As A Tool 8 Min (8:26)
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StartVideo Using Voice As A Tool 20 Min (19:14)
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PreviewUnderstanding Call Types, Priorities and Pizza Read/Listen 10 Min
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StartAddress Unknown - A child's call for help (5 min)
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StartVideo Suicide Unskilled Call Taker 5 Min (3:23)
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StartDomestic Violence Call Review 17 Min (17:04)
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StartVideos Sinking Car Know What To Say 5 Min (5:48)
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StartSection summary: Review, Discussion & Questions
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StartQuiz Unit 2
9-1-1 is a GREAT career. Great pay and benefits, as well as work you can be proud of. With this course, our grads will be competitive in hiring and thrive in the rigorous training at the Comm Center.