Your Instructor
Course Curriculum
Welcome To The 9-1-1 Academy
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days
days
after you enroll
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StartTEACHER RESOURCES (7:48)
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StartActual 9-1-1 EMD Call Reviews (60 Min)
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StartActual 9-1-1 Police Call Reviews (60 Min)
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StartActual 9-1-1 Fire Call Reviews (60 Min)
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PreviewStudents Must Type 35 wpm 80% accuracy!
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StartStudents Watch First (2 Min) (1:59)
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StartExercise Better Find Out Now! (15 Min)
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PreviewVideo Tell Me Who You Are? (6 Min) (6:30)
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StartPhonectic Alphabet
Unit 1 - Wild Calling 9-1-1 - About This Career
Available in
days
days
after you enroll
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StartWhat Will You Learn in This Unit?
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StartRead Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
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Preview9-1-1 Job Survey (10 page form)
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PreviewThe Nobility Of 9-1-1 (3 Min) (2:48)
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StartLink to 9-1-1 Current Events (optional)
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StartVideo 4 Min In Dispatch (4:00)
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StartVideo 9-1-1 Awesome Career (6 Min) (6:33)
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StartVideo 9-1-1 Grad First Call (20 Min) (20:00)
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StartQuiz Unit 1 10 Questions
Unit 2 - Emergency Call Taking
Available in
days
days
after you enroll
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StartWhat Will You Learn In This Unit?
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StartRead Unit 2 of the 9-1-1 Emergency Communications Manual 30 pgs
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PreviewVideo Visualizing As A Tool (8 Min) (8:26)
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StartVideo Using Voice As A Tool (20 Min) (19:14)
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PreviewUnderstanding Call Types, Priorities and Pizza Read/Listen (10 Min)
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StartVideo Suicide Unskilled Call Taker (5 Min) (3:23)
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StartVideos Sinking Car Know What To Say (5 Min) (5:48)
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StartQuiz Unit 2
Frequently Asked Questions
How much is the course? Are there additional costs?
$249 Per Seat. Textbooks are embedded in the course. NECC Certification exam is included in the online course. Students receive two attempts to earn their certification. Additional attempts cost $35. Owners of a 9-1-1 Reality Simulator receive a complimentary NECC Instructor certification with purchase. Additional Instructor certifications and Non-Owner certifications cost $350. Certification is nationally recognized and never expires.
How was this course created?
An advisory board of 9-1-1 professional educators created this curriculum using a DACUM process at Renton Technical College. Sue Pivetta, a teacher of the 500-hour vocational education course and former Comm Center Supervisor, wrote the textbook.
How long is the course?
The length of the course is determined by the school, college or Comm Center. The only requirement is that all 10 units of study are covered in the course leading to the final NECC exam.
Can individual learners sign up for this course?
No, we do not instruct individuals. We can connect you to schools both private and public that you can enroll in the course. If there is not one in your area you can contact your local college or high school and tell them about this course. Contact us at support@911trainer.com.
9-1-1 is a GREAT career. Great pay and benefits, as well as work you can be proud of. With this course, your graduates will be competitive in the job market and thrive in the rigorous training at the Comm Center. We have courses for high school and an expanded curriculum for vocational colleges. Comm Centers could use this course as their entry-level foundation for self-directed learning. Courses can also be customized to fit your needs. Thank you for considering helping 9-1-1 receive the respect due to the awesome work.