Video - 911 Can See You?
Watch Video HERE NG 911 (next generation 911)
JEFFERSON COUNTY, Ohio — Jefferson County will soon be at the forefront of 911 technology as people will be able to show dispatchers exactly what is happening when they call for help in an emergency.
First responders in Jefferson County will now be able to see what emergencies they are dealing with prior to being on scene all it takes is the click of a button and, within seconds, you will appear on the 911 screen so they can see exactly what is taking place.
"It’s great communication and it will help the people of the county,” Steubenville resident Tyrone Thomas said.
The new technology is called 911eye and Jefferson County 911 Director Rob Herrington said the county is the first in the state to be using it.
"The company heard about us so they contacted us to see if we would be interested in demoing the product,” Herrington said.
He said it will help improve communication between the individual calling 911 and dispatchers and will allow for a better response.
"A lot of times when people call to report an emergency its confusing,” Steubenville Fire Chief Carlo Capaldi said. “They’re in a rush. There are things going on behind them. Sometimes it’s hard to get accurate information.”
The technology is simple. Herrington says when someone calls 911 they could be asked if they would be willing to share what they are seeing. If they wish to help a link will the sent to the phone and will allow them to stream live from their camera directly to the dispatch center.
"Dispatchers can relay the information to the first responders types of vehicles involved,” Herrington said. “How much damage? If you have an unusual situation like a really large vehicle. A fire they can actually know before they get there. Where the fire is at in the building?”
The technology has only been in use for a few weeks and has already been used over half a dozen times, like on the scene of a fire in Mingo Junction. In addition to the live stream, the video is saved and can be sent to help those going to the scene better prepare.
"We are actually able to forward the video on to the fire chief,” Herrington said.