Autoplay
Autocomplete
Speed
Previous Lecture
Complete and Continue
9-1-1 Academy For A Great Career Sales Page
Welcome To The 9-1-1 Academy
Be A 9-1-1 Hero? (6:30)
Exercise Better Find Out Now!
Unit 1 - Wild Calling 9-1-1 - About This Career
Read Unit 1 of the 9-1-1 Emergency Communications Manual
9-1-1 Current Events 2021
Video 4 Min In Dispatch (4:00)
Video 9-1-1 Awesome Career (6:33)
Video Way To Go Sister Shot (20:49)
Quiz Unit 1
Unit 2 - Emergency Call Taking
Read Unit 2 of the 9-1-1 Emergency Communications Manual
Skill Exercise Funny 911 Calls
Skill Exercise Can You Describe Him?
Video Kari's Law (1:29)
Videos Sinking Car Get Out First (5:56)
Video Way to Go Suicidal Molester (21:13)
Quiz Unit 2
Unit 3 - Technology Next Generation 9-1-1
Read Unit 3 of the 9-1-1 Emergency Communications Manual
Read When Technology Costs Lives
Video Abuse of Text To 911
Video - 911 Can See You?
Quiz Unit 3
Unit 4 - Police Communications
Read Unit 4 of the 9-1-1 Emergency Communications Manual
Skill Exercise Talk Like A Dispatcher
Video Scripted Call - Abduction - Do you know you are calling 911? (17:55)
Video Scripted Call - OMG What Not To Do (3:48)
Read Domestic Violence Why Doesn't She Leave?
Video Scripted Call Believe The Caller! (10:10)
Quiz Unit 4
Unit 5 - Fire
Read Unit 5 Fire 9-1-1 Emergency Communications Manual
Skill Exercise If You Had Only One Question
Video Scripted 3 Different Calls - People Trapped (28:35)
Video Fire APP (2:00)
Quiz Unit 5
Unit 6 - EMD
Read Unit 6 EMD 9-1-1 Emergency Communications Manual
Video Scripted Call - Man Alone Choking On Chicken (6:10)
Video Scripted - Rude, Abusive or Just Scared? (2:47)
Skill Exercise Talk Like An EMD
Skill HazMat When Chemicals Can Kill
Pre-Arrival Guidecards
Quiz Unit 6
Unit 7 - Emergency Radio
Read Unit 7 Emergency Radio 9-1-1 Emergency Communications Manual
Video Active Shooter - Listen PD & Listen EMS (20:10)
Skill Exercise Be On The Lookout!
Skill Exercise "I Have Been Shot" 20 minutes on the police radio
Quiz Unit 7
Unit 8 - Liability and Accountability
Read Unit 8 Liability and Accountability of the 9-1-1 Emergency Communications Manual
Video Scripted Calls - Woman in Car Sinking (3:30)
Video Scripted Call - Unskilled Call Taker Suicide (3:28)
Video They Didn't Think! (4:00)
Quiz Unit 8
Unit 9 - Crisis
Read Unit 9 Crisis 9-1-1 Emergency Communications Manual
Read Crisis / Suicide Intervention eBook
Videos Teens Who Murder (7:32)
Video Talk To A Suicidal Caller (4:48)
Quiz Unit 9
Unit 10 - Stress Management
Read Unit 10 Stress Management 9-1-1 Emergency Communications Manual
Video Critical Incident Stress CISD 22 Min (22:12)
Video Vet Dispatcher Stress Interview 4 Min (4:41)
Read Exhausted From Caring?
Exercise Stress Vocabulary Match Up
Exercises Got Negativity? 12 Exercises
9-1-1 Job Search
Your Project Job Search (awesome)
Job Search What To Expect
Current Jobs In Your Area
9-1-1 Reality Skills Lab
EMD Pre-Arrival Guide Cards
Start Using The Simulator With 50 Scripts (1:38)
How To Dispatch Your Calls
Map Reading Skills
Student 9-1-1 Certification Exams Part 1 and Part 2
1 Min Video About NECC (1:12)
NECC National Emergency Communications Exam Part 1 - Knowledge (2:36)
NECC Lab Exam Part II
Quiz Unit 2
Lecture content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock