Your Instructor
Instructor at Pioneer CTC
Course Curriculum
Welcome To The 9-1-1 Academy
Available in
days
days
after you enroll
Unit 1 - Wild Calling 9-1-1 - About This Career
Available in
days
days
after you enroll
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StartWhat Will You Learn in This Unit?
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StartRead Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
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Preview9-1-1 Job Survey (10 page form)
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PreviewThe Nobility Of 9-1-1 (3 Min) (2:48)
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StartLink to 9-1-1 Current Events (optional)
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StartVideo 4 Min In Dispatch (4:00)
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StartVideo 9-1-1 Awesome Career (6 Min) (6:33)
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StartVideo 9-1-1 Grad First Call (20 Min) (20:00)
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StartQuiz Unit 1 10 Questions
Unit 2 - Emergency Call Taking
Available in
days
days
after you enroll
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StartWhat Will You Learn In This Unit?
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StartRead Unit 2 of the 9-1-1 Emergency Communications Manual 21 pgs
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PreviewVideo Visualizing As A Tool (8 Min) (8:26)
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StartVideo Using Voice As A Tool (20 Min) (19:14)
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PreviewUnderstanding Call Types, Priorities and Pizza Read/Listen (10 Min)
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StartVideo Suicide Unskilled Call Taker (5 Min) (3:23)
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PreviewDomestic Violence Call Review (17 Min) (17:04)
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StartVideos Sinking Car Know What To Say (5 Min) (5:48)
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StartQuiz Unit 2
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.