Give students a complete pathway from foundational knowledge to realistic call-taking practice, certification and console-level experience.
Ten online units build the foundation of emergency communications.
Students practice realistic Reporting Party calls with transcripts, CAD cards and evaluations.
Students validate the knowledge developed through their coursework.
Students advance to hands-on console-level communications practice.
A structured online curriculum for schools, CTE programs, colleges, workforce programs and 9-1-1 agencies.
Students develop terminology, communication concepts and decision-making skills before advancing to realistic calls.
Students don't just study call taking. They practice it. Each student works through realistic AI Reporting Party calls before advancing to console simulation.
The pathway continues beyond online learning and individual call practice into certification and console-level experience.
National Emergency Communication Certification gives students an opportunity to validate the knowledge developed through the Academy.
Students progress from individual calls into a multi-tasking communications environment with Trainer / Role Player and Dispatcher positions.
See the complete Academy, AI Callers, Reality Simulator, product configurations and career training solution.
Start a 9-1-1 career course with curriculum, practice calls, certification and documented student work.
Connect public safety education to job-ready emergency communications skills.
Give new hires structured knowledge before agency academy, CTO training and live call taking.
Begin with the Academy, add 50 AI Callers, and include the Reality Simulator for hands-on console-level training.
Per Academy seat
Student AI 50 Callers token
Basic, Plus and Pro Comm configurations available.
REQUEST A QUOTE →Give students a structured path from knowledge, to realistic call practice, to certification, to console confidence.
REQUEST INFORMATIONSee how an instructor and students use the 9-1-1 Academy in an actual career education environment.
Explore the course structure, instructor presentation and student learning experience.
