9-1-1 Emergency Communications As A Career
Training Academy for 9-1-1 Telecommunicators
WELCOME! This full CTE program for 9-1-1 career education follows the 9-1-1 Emergency Communications Manual and 9-1-1 Academy curriculum. The 9-1-1 Academy was created in a college setting through a DACUM (Develop a Curriculum) process working with an Advisory Board of 911 education professionals. The process determined (10) Units of study.
Each of the 10 units provide our unique interactive teaching tools such as self surveys, 911 eBooks, scripted actual 911 calls, call taking and radio dispatch skillbuilding exercises. Unit quizzes lead to a final online 9-1-1 National Emergency Communications Certification (NECC) exam. The NECC was validated through a process with PTC of NY and a coalition of 9-1-1 professional educators in the US and Canada. NECC is the only 911 certification to require a skills exam proctored by the instructor.
A skills lab component is included in this course whereby students work with a phone and radio simulator to learn the skills of emergency call taking and radio dispatch. This course and the simulation lab go hand in hand for a full entry level training. This is the only course and certification created specifically for pre-hire career education.
This online 9-1-1 Academy course is only available to 9-1-1 Reality Simulator or 9-1-1 Desktop Academy owners. This new 'online' version of the 9-1-1 Desktop Academy is loaded onto all new simulation and desktop orders for one year no cost. Also offered for one year FREE to all 'current' owners, Subscription fee is $485 per year - after the first free year.
Included: Teacher Manual, expanded teaching tools (more hours), how to videos, and lab and classroom management tools. Teacher NECC Certification $350 fee is included in the course. Student online final certification exam is online for an online fee of $15 with 3 no cost retakes.
Agency trainer at a multi jurisdictional Comm Center near Seattle. Started and taught the first 9-1-1 vocational training course in the US. Wrote and published the 911 Emergency Communications Manual and many other publications for 9-1-1. Consultant, workshop leader and keynote speaker for 9-1-1.