REOC Brockport 9-1-1 Academy
Training Academy for 9-1-1 Telecommunicators
Your Instructor
Just a bit about me, my background, and my experience...
I have been in education for more than 20 years. I have taught high school equivalency, college-level courses, and vocational studies. I earned an Associate in Business Administration from Finger Lakes Community College, a Bachelor of Science in Organizational Leadership from Roberts Wesleyan College, and a Master of Science in Management from Keuka College. In addition, I have a wealth of knowledge and experience with training and professional development. Presently I am the Coordinator of the Business and Information Technology Department at the Rochester Educational Opportunity Center. I enjoy what I do and I look forward to learning with you...
Course Curriculum
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StartRead Unit 1 of the 9-1-1 Emergency Communications Manual 17 pgs
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StartVideo The Nobility of 9-1-1 (3) Min (2:48)
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StartLink 9-1-1 Current Events 2023
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StartVideo 4 Min In Dispatch (4:00)
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StartVideo 9-1-1 Awesome Career 6 Min (6:33)
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StartVideo Way To Go Sister Shot 20 Min (20:00)
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StartQuiz Unit 1 10 Questions
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StartRead Unit 2 of the 9-1-1 Emergency Communications Manual 21 pgs
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StartVideo Questions Questions 8 Min (8:26)
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StartVideo Kari's Law 2 Min (1:29)
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StartVideo Suicide Unskilled Call Taker 5 Min (3:23)
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StartSkill Exercise Funny 911 Calls 22 Min
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StartSkill Exercise Can You Describe Him? 13 Min
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StartVideos Sinking Car Get Out First 5 Min (5:48)
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StartVideo Way to Go Suicidal Molester 20 Min (19:14)
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StartQuiz Unit 2
Frequently Asked Questions
9-1-1 Is a GREAT career. Great pay and benefits as well as work you can be proud of. With this course your grads will be competitive in hiring and thrive in the rigorous training at the Comm Center. We have courses for high school and expanded curriculum for vocational colleges. Comm Centers could use this course as their entry level foundation, self directed learning. Courses can also be customized to fit your needs. Thank you for considering helping 9-1-1 receive the respect due the awesome work.